Our tech-savvy mobile apps let members redeem digital vouchers, receive location-based push promotions. Best of all, HMS’s loyalty apps are white labeled so they can be tailored to any hotel’s unique needs and brand. Members can download HMS’s apps to their smartphones in iOS or Android platforms. Our App can be localized and can be translated into local languages. All Hotels’ F&B outlets and other facilities facts and photos can be displayed in the App. Prospect members can download the App from the Stores and sign up within the App and in our website. Secure login using Activation Code and mobile phone number.
Our web-based CRM is accessible according to the user’s roles and responsibilities. It allows our client hotels to view the performance of their loyalty program in terms of spending, visits and bookings. They can run campaigns, push messages targeting specific members category. communicating with your members and understanding your program’s performance is made easier and more profitable.
member usage and customer data to reporting systems in real time.
Essential reports include:
An interactive Dashboard, highlighting key metrics
Financial Reports
Reservations
Food and Beverage Tracking
Daily Activity
Meal-Period Analysis
Top Spenders
Comprehensive member segmentation tools
HMS provides extensive e-commerce marketing capabilities for all of our membership loyalty programs. The cornerstone of HMS’s e-commerce platform are our comprehensive membership sales transaction-based websites and mobile Apps.