HMS
Hospitality Marketing Solutions team and partners

Nearly three decades of loyalty expertise

Founded in the late 1990s in Madrid, Spain under the umbrella of HotelNet. At Hospitality Marketing Solutions, our team is the backbone of our success— industry experts, creative visionaries, and seasoned professionals with decades of global experience.

About HMS

Loyalty programmes that perform

Focusing on outstanding results for nearly three decades has made HMS a leading provider of loyalty marketing and database management solutions.

Innovations and Technology

Secure, GDPR-aware systems hosted in the cloud and available around the clock.

Mobile app

White-labeled apps for digital vouchers, location push promotions, and brand-fit member experiences.

CRM

Role-based access to programme performance—spend, visits, bookings—and targeted campaigns.

Tracking & reporting

Real-time usage data with dashboards, financial reports, and member segmentation.

E-commerce

Membership sales websites and apps that power digital enrolment and renewals.

Built to deliver for partner hotels

Incremental F&B and rooms revenue, stronger local awareness, and turnkey programme management— without putting hotel staff or finances at risk.

Full benefits

Benefits to HMS client hotels